Manager · 2 min
Review and send a draft
The agent prepares a reply in the customer’s language. You can change the price, terms, and wording before anything is sent.
Steps
- Open the request in RFQ.
- Check the recommended price and its evidence.
- Read the reply draft. Change the price, timing, or wording when needed.
- Choose Send reply only when it is ready. Nothing is sent before you do this.
If you do not want to reply
Leave the request in RFQ or change its status. The agent will not send the draft automatically.
Need a person? Open Help at the bottom of the app and choose Message support.
Next useful stepTeach the agent with feedback →