Skip to content

Solutions

AI for freight forwarding owners

You built the book of business; the desk runs on your judgment. 4logist AI takes the first pass — reading RFQs, pricing from your own lane history, assembling customs packets — while every client-facing send stays behind a human tap. Nothing leaves your company with your name on it unless someone approved it.

The owner's problem with AI

Most AI pitches ask you to trust a black box with your client relationships. One wrong autonomous email to a top client costs more than a year of saved typing. That is why 4logist AI is draft-only on every channel — email, WhatsApp, everywhere. The agent prepares; your team sends.

The second owner problem is unpriced revenue leaking out quietly: a request sits open, nobody quotes, the client books elsewhere. The Deal Watcher nudges your Telegram when an optional connected request sits open and unquoted past your threshold. One nudge per request, no spam.

What you get without hiring

  • Overnight and weekend RFQs arrive as reviewable drafts, priced from your historical lanes — not market averages.
  • Customs packets extracted with OCR grounding; unsafe packets wait for a human instead of filing a wrong party name.
  • One Telegram bot per workspace for approvals, questions, and deal alerts — strangers who find the bot are refused.
  • Usage-based credits: a light quote costs less than a hard one, and the ledger shows every charge.

Control model

Quotes are drafts until an operator taps Send. Document auto-filing is gated: only packets with zero alarms, clear sanctions screening, a confident order match, and high extraction confidence file on their own — and you can require a human tap on every packet with one switch.

Frequently asked questions

Can the AI email a client without approval?

No. There is no auto-send path on any channel. A quote reaches a client only when an operator sends it from the dashboard.

What does it cost when the team barely uses it?

Billing is credit-based and metered on real AI actions. Triage-rejected mail, errored runs, and unsent drafts are not charged.

Do I need a TMS to use 4logist AI?

A TMS is required, but it does not have to be 4logist. 4logist AI works alongside the TMS your team already uses, with 4logist available as one connection for lane history and request handoff.

Related